Shipping policy

🚚 Shipping Policy

At Kikvi, we aim to deliver your orders quickly and safely across India.

📦 Order Processing

  • All orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🇮🇳 Shipping Coverage

  • We currently ship across all major cities and towns in India.

  • Remote areas may take slightly longer depending on courier availability.

⏱️ Delivery Time

  • Metro Cities: 3–5 working days

  • Tier 2 & 3 Cities: 4–7 working days

  • Remote Locations: 5–8 working days

Please note: Delivery timelines may vary due to unforeseen circumstances like weather, strikes, or courier delays.

💸 Shipping Charges

  • We offer Free Shipping on all prepaid orders.

  • Cash on Delivery (COD) may include a small convenience fee (if applicable).

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.

  • You can track your order in real-time using the link provided.

📦 Delivery Attempts

  • Our courier partners will attempt delivery 2–3 times.

  • If the order is not accepted or reachable, it may be returned to us.

❗ Important Notes

  • Please ensure your address and contact details are correct to avoid delays.

  • Kikvi is not responsible for delays caused by incorrect shipping details or customer unavailability.

📞 Need Help?

For any shipping-related queries, feel free to contact our support team:

  • WhatsApp / Call: 9226887814

  • Email: support@kikvi.com